CANCEL&CHANGE ORDER
HOW TO CANCEL MY ORDER?
We understand that it is a very important undertaking to order a dress for your special occasion, and our cancellation policy was formulated with this in mind. However, it is important to note that our dresses are made to order. Once the tailoring process has begun, the materials cannot be reused. Please be informed that after placing your order, there is still time to change your mind. For details, please refer to our cancellation policy below.
CANCELLATION POLICY
CONDITIONS FOR RETURN
- Orders canceled within 24 hours of payment confirmation, Full refund of the price paid for the items + shipping fee
- Orders canceled within 24-72 hours after order confirmation, 80 % refund of the price paid for the items + shipping fee
- Orders canceled within 72-120 hours after orde confirmation, 50 % refund of the price paid for the items + shipping fee
- Orders canceled beyond 120 hours after payment confirmation, Refund of shipping fee only
Once your order has been shipped, it can no longer be canceled.